FAQ

• Why can’t I hear any sound?
  After entering the live room, tap the screen to hear sound. Check the speaker settings and volume of your terminal.


• What are the rules of the games?
  There are gameplay instructions and a payout table in each in-game menu. Please proceed to the game screen to see them


• How does the hourly billing work?
  Watching the live casts is subject to hourly billing, the amount of ZAK tokens set for each cast is used by the minute. Periods of less than 1 minute will be rounded up.


• How is credit card information handled?
  You enter your credit card information directly using the service of the credit card payment company. We do not collect or retain your credit card information.


• I would like to check the Terms and Conditions
  Please view it here


• What happens when I terminate my membership?
  If you terminate your membership, you will not be able to log in with that account. The coins held in the account will be invalid and cannot be refunded. Once you te you will not be able to restore your account. Click here to close your account.


• Contact us
  The inquiry form is here.